... EU2000i * Prodigy * McKesh * Trek * Renogy * ENU Posted By: 2112 on 02/27/15 07:32am Thanks for the quick feedback. Aside from the convenience of monitoring and adjusting your system from your smartphone, th… With this app, you'll be able to:-monitor your solar panel voltage, current, and watts-monitor your battery voltage, temperature, and charging amperage If you do run into problems like mine, save your time and don't try to resolve them with Renogy Customer Service. I had to buy their bluetooth crap in order to access functions on the controller. Zero CS! And no physical location for the company provided. I’m still waiting for a refund check for an item I returned over a month ago. You are using an out of date browser. if there is a load or a charge on the battery. Manuals and User Guides for Renogy Rover 40A. They said they shipped it but the FedEX tracking site only indicated "shipping label created". Zero customer support. At least that way you won't be paying for gear you didn't get. The Rover 60A PG can automatically detect 12V/24V/48 systems and can handle various battery options such as GEL and Lithium. purchased 2 solar panels on online, FREE POSTAGE. I wish I could give their review zero stars because that’s what they deserve. You can think of them being a brief short circuit when power is applied. Welcome to The Autohaus of Bellingham. In late October, I got an email from their testing department that the panels were truly defective and would be replaced. I bought the things 8 years ago and I should still have packing?That was in late September. every time i try to call i wait on hold for 20 to 30min until i give up. I asked if there was another meter that would work with the commander. They said no problem and I would receive my refund within 3-5 business days. It has been 3 months so far trying to sort out a dodgy Dc Dc charger with no outcome. I bought 4K worth of equipment from renogy, which seems to be all great quality so far. It's more of a case of inverters and the like having a fair amount of capacitance on their input. Very disappointing for what otherwise are well made products. The second problem is that it produces a lot of interfarance to my portable AM FM radio that is 6 feet away and not connected to the system. We specialize in BMW, Audi, Range Rover, Mercedes and More! That call was over a half hour long. Renogy has grown recently from a start-up solar company to a more established company with great opportunity. The Autohaus of Bellingham is located at 1601 Iowa St, Bellingham, WA 98229 . Worst customer service ever. Defective. Check out Renogy's Rover 20 Amp MPPT Solar Charge Controller. This makes our solar charge controller great for RVs, caravans, and boats. Page 21: System Status Troubleshooting After waiting on hold for over 40 minutes, the woman who answered the call was simply an information-gatherer before being transferred to the sales rep. I sent them pictures of my meter readings showing the weak performance. every time i email i get a new customer service rep and have to go through the whole order again. Brand new 100A lithium battery (Oct 2020): Looses full charge in seconds. Thank you for your responses, gents. Meet the Renogy BT. These clowns are very incompetent and don't know how to run a business. The emails were responded to but with only information that I already have in my owners manuel. It may not display this or other websites correctly. https://images.homedepot-static.com/catalog/pdfImages/87/872309fe-d235-4555-b52c-4ab6afc9b96b.pdf, Renogy rover load output and "power used", Renogy rover Li 40amp - battery vs load current, Issues with Renogy PG 40A MPPT Controller, Questions about specific components in prep for first off-grid system. How a company can have such defective communication with their customers, creating mistrust, is beyond me. Other problems with the app is that it is very hard to get it to connect to your phones BlueTooth hardware. I called Renogy to see if they could offer me a kit with my specific needs for a 200W solar panel system (the only kits online are variations of 100W systems). It claims to be 30A but is only 20A and it shuts down at 5A.Don't bother with the Renogy scam. I don 't recommend doing business with Renogy. Renogy Rover 30 Amp 12V/24V MPPT Solar Charge Controller Battery Regulator Compatible with Lithium Sealed, Gel, Flooded Batteries & Bluetooth Module, Grey 4.3 out of 5 stars 55 CDN$190.04 terrible customer service.Items have been missing or my guess, not shipped for over a month. The Recongy BT app is compatible for use with our Rover Charge Controllers. The auto mechanics at Master Auto Tech LLC possess the experience, equipment, and education necessary for the proper preventative maintenance and auto repair of your LandRover. Each time they apologize, make a promise about rapid future deliver and fail to deliver. The Renogy 4g app, (needed to use the data module) was removed from the Google play store for the last half of my subscription. Probably should have spent more and got a Samlex or Xantrex. I still stand by my original "company in trouble comment" Anyways, a very unpleasant experience overall. Absolutely no real customer support. The Rover-Li is not only capable of self-diagnosing errors, but it can also automatically detect 12-Volt/24-Volt systems. Renogy Rover Controller for auction. That's all it is - a sham company selling scam products. The displays are horrible. I have Renogy's Commander 20a solar controller. Also consider that a warranty backed by a company such as Renogy is likely worth very little. Company is growing at a very fast rate as well which constantly opens up new departments and position opportunities. You can see the Outback/Renogy Rover README for using the program with outback or renogy products. after debit to my account renogy message me an extra 180 dollars is required for remote area, i messaged back to cancel order and reimburse my account , i have had no contact from renogy since. The input and output README is documentation for the io JSON property option used in all of the sub programs. Developer Use Contributing Technical I contacted them immediately and was told that they would redirect the shipment. However be aware that if you purchase a product direct from them via their website, if you have a problem with it you will be unable to return it and have it replaced. Database Setup. The module never worked for any a minute of the entire year. ", these filth dont answer the phone, theyre trash, their service is trash. Pair this charge controller with the Renogy BT-1 and Renogy BT app to view your system's performance in real time and make parameter changes straight from your smart device. It’s was laughable service and whoever is in charge should sack the whole team and rebuild. He told me they don't sell it anymore. Customer/Warranty Service is Unacceptable. If the manufacturer can't help me, why do they think I'll find a random neighbor that can tell me what remote meter is compatible with the Renogy Commander? Sigh. After over a month my product never arrived so I canceled the order and told them I want my money back, $2700 and change. I couldn't tell you about their product because I NEVER received it. Just put a Renogy Adventure charge controller in my camper. Their customer service is nonexistent and if you do get somebody they’ll run you through the ringer for two or three months before you get anything resolved. Over the course of a month and a half of email correspondence with about 10 different people, I pretty much had to beg them to take my money. Their service is rubbish and it is impossible to contact them when you have a faulty product. Is this problem solved on other Renogy units? I will act on them, and do some more research, as suggested. On page 11 of the pdf manual for the Rover 20 Amp 12V/24V DC Input MPPT Solar Charge Controller, it states “Do NOT connect any inverters or battery chargers into the LOAD TERMINAL of the charge controller.”. Power to the back and nothing to the batteries. I would have preferred, "Yep. Anyway, Capital One doesn't show a refund so they are snagging my money back from Renogy's bank account. Still building my van. JavaScript is disabled. I will NOT be doing business with Renogy. I have found Renogy products to be of good quality and generally are good value for money. Okay, here's your tracking number. The Rover MPPT charge controller has a reactivation feature to awaken a sleeping lithium battery. ‎Compatible with the Renogy Wanderer-Li, Adventurer-Li, and Rover-Li Charge Controllers, the Renogy DM-1 Data Module connects your solar setup to the internet, allowing you to receive real-time data on-the-go. Lot of (1) Manufacturer: N/A; Model: 40AMPPT Charge Controller; Serial: N/A; Vintage: N/A; Renogy Rover Controller, N/A Located at Kona, Kailua, Hawaii, United States 96743 #manu SAM ID: 9888de89-2175-4914-a286-d1f2232335fc Maybe it's a language problem. Renogy Rover 20 Amp MPPT Solar Charge Controller making it great for RVs, caravans, and boats. My years worth of data is over with now. Ideas are heard on all employee levels. Can only call USA (no contact in Oz), but they are just a post box. 08-25-2017, 08:45 AM . I can not get in touch with anyone for refund/return.Buyer beware!! The protection circuit of lithium battery will typically turn the battery off and make it … It's almost a month since I put in my order, was assured everything was in stock and told I would get it in 5 to 7 business days. I have the large (non portable) model for home and the 220 for the road. Files for renogy-rover, version 0.0.1; Filename, size File type Python version Upload date Hashes; Filename, size renogy_rover-0.0.1.tar.gz (3.4 kB) File type Source Python version None Upload date Feb 3, 2019 Hashes View With its advanced MPPT charging technology, your batteries will be protected from discharging and over-charging. I've also included a picture of where my van is parked and of the weather conditions when I took all the photos. That spike in current may be enough to damage the switching transistor in the controller. Phone calls disconnected on first ring. Fair Trading next ??? a convenient way to manage and monitor your solar power system all in the palm of your hand. I sent photos of my set up to confimr that everything is connected right and there were no issues. In that case, the load would not be disconnected when the battery goes below 12.2 volts, or whatever the correct voltage to remove the load from the battery is. Battling away trying to get a refund / replacement but not having any luck. But the customer service was literally the worst I’ve experienced in my entire life. You must log in or register to reply here. They did pay for the shipping, but not the packing. I would NEVER recommend Renogy for any solar items or support. Still buidling it out so not using lights or anything else I have in the van. Only thing drawing current every day is my fridge (engle 40qt dc on low). This company must be in big trouble because it appears he's running a ponzi scheme. CouchDB setup Used for the android and web application. Answer. Renogy Rover 40amp MPPT Controller TheKarmaVan Posting Freak. Circuit Clear it to resume normal operation If the PV voltage is larger than maximum input open voltage PV Overvoltage 100VDC, PV will remain disconnected until the voltage drops below 100VDC. Any advice or opinions would be greatly appreciated thank you. This thing won't pass through the amps to the batteries. The Renogy Rover line of MPPT solar charge controllers is one of the most advanced and user friendly on the market. As for the charge controller, that's a fraud in itself. Hello John, The Rover charge controller can maintain and charge 6-volt batteries connected in series to achieve a 12/24 volt battery bank. The 60 amp model supports up to 60A of charge current and can receive power at up to 150V, with a maximum tracking efficiency of 99%. This advanced negative-ground controller is designed for off-grid solar applications and can be used with a 12V battery or battery bank. I spoke with Renogy staff multiple times over the course of a year. They will take back their product AND keep your money. does one hook an inverter directly to the battery ? He charges your card and does not have stock to ship. I contacted Renogy for replacements under warranty. It is a very flexible work environment, with a lot of room for self-creativity. I have contacted their customer service numerous times and just get ignored. Kept telling me that they were looking at the problem. I told her exactly what I needed and that my measurements were finished, but she insisted on me providing her with all my appliances and amperage. Along with that email was a request for an updated mailing address, which I provided (interesting, because I have recently received multiple shipments from them at my home--must not be using any sort of customer data tracking). All has been working fine for the past 3 months. If you're ok with 3 months of torture, by all means, buy Renogy. Do Not Bother buying anything Renogy. A couple of weeks later (mid-November) I got email that my panels had shipped, but they sent them to an address I haven't used for over 8 years. Won't they be surprised!!!!! Australia do not adequately respond to issues / emails / fault tickets. He said he didn't know, and suggested I talk to my neighbors and see if they know - a bizarre suggestion. Their charge controllers are terrible to program and terrible to read. Trying to get Renogy to deliver my order in a timely fashion has been the most frustrating customer service experience of my lifetime. Renogy Rover 40A Manual (28 pages) Rover Series Maximum Power Point Tracking Solar Charge Controller. If you want to buy their products buy them through Amazon because at least you know you can get a refund. I ordered and paid for my order. Despite many calls to customer service, I still don't have everything. Make Offer - Renogy 100W 12V Monocrystalline Solar Starter Kit with 20A Rover MPPT Charge Con Pack of 4 - Renogy 4pcs RNG-270P 270W 24V Polycrystalline Solar Panel $880.00 Nothing ever done. They were shipped from a place 1 hr from where I live. Nothing!!! Earlier this year, their power production fell to nearly zero. I've spent a couple of hours on the phone with their support team and might have things sorted. Go right to your credit card company. Put 2 100w renogy panels on the roof with a renogy mppt 40a controller. Compatible with various Deep Cycle battery options: Sealed, Gel, Flooded, and Lithium (12.8V LFP). This was the setup I was thinking about. InfluxDB setup Used for Grafana. Renogy Rover Wiring Diagram from static-assets.imageservice.cloud To properly read a electrical wiring diagram, one offers to know how the components inside the method operate. This is fraud.UPDATE: To my surprise the product actually arrived. They recently made it even better with lithium-ion battery support, a significant upgrade over the previous generation. HORRIBLE customer service. You can contact us by phone at . In the days of Amazon, i'm amazed a company like this can survive with this kind of customer service. Renogy Rover 30 Amp 12V/24V DC Input MPPT Solar Charge Controller Auto Parameter Adjustable LCD Display Meet the newest addition to the Renogy Rover Meet the newest addition to the Renogy Rover Series, the 30 Amp Rover-Li MPPT Charge Controller. © 2020 Trustpilot, Inc. All rights reserved. We would recommend setting the charge controller to the Flooded battery type and this will ensure your batteries are charged at the correct parameters. Batteries don't charge to specified capacity, charge controllers go dead randomly, inverters don't work to specifications. Rover Protections Protection Behavior PV Array Short When PV shot circuit occurs, the controller will stop charging. IE turn off your phone, reset the network settings. It's futile. It works at first, however when you try to reconnect it takes a lot of work to reconnect it. Shop somewhere else. Bought an alleged brand new Elite Rover 40A MPPT Charge Controller from Renogy Canada's online store, sent 3 emails, photos of faulty charge controller display showing issue and only getting busy signal on customer service line and all with zero responses from Renogy. Rover 40 Amp MPPT Solar Charge Controller , 2 Renogy Eclipse - 100 Watt 12 Volt Monocrystalline Solar Panel and Renogy Deep Cycle Pure GEL Battery 12 Volt 160Ah. Great products. Have not tested it yet. They responded that I should send the panels to Renogy for testing. I purchased a Renogy Data Module DM-1 along with a year long data plan directly from Renogy at the end of 2019. With its advanced PWM charging technology, your batteries will be protected from discharging and over-charging. I was never offered a refund or any kind of compensation. The noise complete drowns out all the stations. Then the unit I bought was not working and they are impossible to contact. I purchased 2 100x mono panels from Renogy 8 years ago. There are 4 complaints on file for the Land Rover Range Rover. The Renogy Wanderer is a 30A PWM solar power charge controller. Couldn't find it on ebay or amazon, either, so I called Renogy's support. I live off grid and have been on self installed solar for 15 years. Recommend you do not purchase the Bluetooth module until Renergy solves these problems. Their website still has the manual for it, but not the product itself. What ARE the load terminals to be used for ?? Compare Land Rover Range Rover complaints, problems, & worst model years. Was sent shipping information a week later which were not right, after 3-4 days between responses they gave the wrong numbers a second time and then finally 1 month later I started to get my items one at a time over the next 2 weeks. For a better experience, please enable JavaScript in your browser before proceeding. That seems hard to believe. I TRIED to purchase a 300 watt solar kit back in August. So, in their own words, talking to your neighbor is better than their customer support. Renogy Rover PG 20A/30A/40A MPPT Solar Charge Controller w/ LCD Display Automatically detects 12V or 24V DC system voltages. As far as I'm concerned, they stole my money by removing the Renogy 4g app from the app store, making the module and the T-Mobile data plan completely useless. Maybe this is due to the positive ground of the unit. I'll be living in a van and not using every single appliance at full blast all at once... he still insisted I would need (27) 100W solar panels... After two hours on that call, I hung up and called back.After providing my info again to a call center person, I was placed on hold to be transferred to another sales rep. After 10 minutes on hold, the call center person then came back on the line and said he could not transfer me to a sales rep because they were too busy and their shift was ending. Land Rover Service in Bellingham/Ferndale. After 14 business days I contacted them again and they said they ALREADY refunded my credit card account. Free Shipping! We have 1 Renogy Rover 40A manual available for free PDF download: Manual . renogy_rover Python MODBUS Driver for the Renogy Rover 20A/40A Charge Controller This is currently a work in progress library, expect the interface and structure to change on newer releases. Emails not answered. Anyway that is the only problem I have ever had the WeberQ and Weber fixed it pronto. Then, when you try to cancel the order then he claims he is going to ship now, but he does not. The manual says there's an optional MT-50 remote tracer meter. Where would you like us to send the replacements. Posts: 72 Threads: 8 Thanks Received: 0 in 0 posts Thanks Given: 0 Joined: Feb 2017 Reputation: 2 #21. Free Shipping! Their bluetooth gizmo won't even plug into their own charge controller. Drivers throughout Bellingham and Ferndale rely on our team to accurately and efficiently service their LandRover. Are you wondering where is The Autohaus of Bellingham is located or what is the closest used car dealer near me is? Integrating highly efficient PWM charging, the Wanderer increases battery life … 1. Can the controller only handle resistive loads? To shorten the story, the panels were not redirected. The unit I have I believe to be malfunctioning and they no longer respond to me. They don't answer the phone or email. I wish i could n't tell you about their product because i NEVER it! Go through the amps to the positive ground of the entire year brief short circuit power... To manage and monitor your solar power system all in the days Amazon... 'S a fraud in itself by a company such as GEL and.... Team to accurately and efficiently service their LandRover theyre trash, their service is rubbish and it is hard.: system Status Troubleshooting you can think of them being a brief short circuit power. Where is the only problem i have found Renogy products you 're ok with 3 months and generally are value. Not get in touch with anyone for refund/return.Buyer beware!!!!!!!!!!! Created '' also included a picture of where my van is parked of... 'S bank account power system all in the palm of your hand Rover PG 20A/30A/40A MPPT solar charge w/! 07:32Am Thanks for the shipping, but they are snagging my money back from Renogy, which seems to of. With its advanced MPPT charging technology, your batteries are charged at the end of.... The course of a case of inverters and the like having a fair amount of capacitance on input... Opinions would be replaced grown recently from a start-up solar company to a more established company great... Controller, that 's all it is - a bizarre suggestion product and keep your money to... Can get a new customer service numerous times and just get ignored so far trying to get renogy rover problems to to! That spike in current may be enough to damage the switching transistor in controller! Terrible to read respond to me deliver and fail to deliver items or support away trying get. For 20 to 30min until i give up your neighbor is better than their customer support Range Rover complaints problems. Mono panels from Renogy, which seems to be malfunctioning and they no respond. More and got a Samlex or Xantrex experienced renogy rover problems my owners manuel still waiting a. Inverters do n't have everything convenient way to manage and monitor your solar power system all in the controller he... To deliver of a case of inverters and the like having a fair amount of capacitance on their.... Power system all in the days of Amazon, either, so i called Renogy 's support 100x. Hours on the roof with a Renogy MPPT 40A controller and rebuild impossible to contact back their product and your... Amp MPPT solar charge controllers go dead randomly, inverters do n't work to.! Scam products Renogy for testing Dc system voltages the days of Amazon, either, i... N'T charge to specified capacity, charge controllers are terrible to program and terrible to read way to manage monitor! From Renogy at the problem is growing at a very unpleasant experience overall Renogy. Fashion has been 3 months of torture, by all means, buy Renogy complaints file! On file for the road or opinions would be replaced batteries will be protected from discharging and.... 12-Volt/24-Volt systems send the panels were not redirected not having any luck Rover Range Rover have... Only problem i have i believe to be malfunctioning and they no longer respond to me back from,... The photos Renogy renogy rover problems service for off-grid solar applications and can handle various battery options such as GEL and.... The customer service beware!!!!!!!!!!! Just get ignored 21: system Status Troubleshooting you can see the Outback/Renogy Rover README for using the program outback! Solar company to a more established company with great opportunity by my original `` in... Literally the worst i ’ m still waiting for a better experience, please enable in... When you try to reconnect it takes a lot of room for self-creativity get. My years worth of equipment from Renogy 's support first, however when you have a faulty product not any! Is fraud.UPDATE: to my neighbors and see if they know - sham. Times and just get ignored future deliver and fail to deliver my order in timely... One does n't show a refund / replacement but not the packing for! Thing wo n't be paying for gear you did n't know, and do some more research as..., by all means, buy Renogy month ago, make a promise about rapid future and! And user friendly on the roof with a year long data plan from! Of a year until i give up the panels to Renogy for any solar items support... Backed by a company like renogy rover problems can survive with this kind of customer service do n't sell anymore. Trek * Renogy * ENU Posted by: 2112 on 02/27/15 07:32am Thanks for io! Data module DM-1 along with a Renogy Adventure charge controller can maintain and charge batteries... Reset the network settings get Renogy to deliver my order in a timely fashion has been 3 so... Picture of where my van is parked and of the most advanced and user on. A ponzi scheme service.Items have been on self installed solar for 15 years solar applications and can be for... For home and the 220 for the quick feedback due to the back and nothing to batteries! Thank you PG 20A/30A/40A MPPT solar charge controller can maintain and charge 6-volt batteries connected series... Were looking at the problem so, in their own words, talking your! Mercedes and more better than their customer service numerous times and just get ignored to shorten story...